Back to Home
Last updated: August 8, 2025
Privacy at a Glance
We collect minimal data necessary to provide our haptic experience service. We do not sell your personal information, and we use industry-standard security measures to protect your data.
Overview
This Privacy Policy describes how VibraTool ("we", "our", or "us") collects, uses, and protects your personal information when you use our mobile application. We are committed to protecting your privacy and ensuring you have a positive experience on our platform.
Information We Collect
Information You Provide
- Account Information: When you create an account, we may collect your nickname and preferences for social features
- Custom Patterns: Vibration patterns you create are stored locally on your device
- Communication: Messages you send through our support channels
Automatically Collected Information
- Usage Analytics: How you interact with the app, features used, and session duration
- Device Information: iOS version, device model, and app version
- Performance Data: App crashes and technical issues for improvement purposes
- Purchase Information: Subscription status and purchase history through Apple's App Store
Social Features Data
When you use our social connection features:
- Anonymous user identifiers for matching and connecting with other users
- Real-time vibration pattern sharing data
- Connection status and invitation preferences
We Do NOT Collect
- Your real name, email address, or phone number (unless you contact support)
- Location data or GPS coordinates
- Photos, videos, or other media files
- Contacts or other personal information from your device
How We Use Your Information
Primary Uses
- Service Delivery: Provide haptic feedback experiences and app functionality
- Social Features: Enable real-time connections and pattern sharing
- Personalization: Remember your preferences and custom patterns
- Customer Support: Respond to your inquiries and provide technical assistance
Analytics and Improvement
- Analyze app usage to improve features and user experience
- Monitor app performance and fix technical issues
- Understand which features are most popular
- Ensure app stability and security
Information Sharing
We do not sell your personal information. We may share your information only in these limited circumstances:
Third-Party Services
- Firebase: For real-time social features and analytics (Google)
- RevenueCat: For subscription management
- Apple App Store: For in-app purchases and subscriptions
- OneSignal: For push notifications
Legal Requirements
We may disclose your information if required by law, legal process, or to protect the rights and safety of our users and the public.
Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data transmission is encrypted using HTTPS/TLS
- Firebase Security: Real-time data is protected by Google's security infrastructure
- Local Storage: Custom patterns are stored securely on your device
- Access Controls: Limited access to personal data within our team
- Regular Updates: We keep our security practices up to date
Data Anonymization
Social features use anonymous identifiers. Other users cannot see your real identity, and we cannot link your anonymous social activity to your device or personal information.
Your Rights and Choices
Data Control
- Account Deletion: Delete your social account and associated data at any time in the app
- Pattern Management: Create, modify, or delete custom patterns locally
- Social Features: Enable or disable social connections and matching
- Notifications: Control push notification preferences
Data Access and Portability
You can request access to your data or request data deletion by contacting us. Since most data is stored locally on your device, you have direct control over your information.
Marketing Communications
We may send occasional updates about new features. You can opt out of these communications at any time.
Children's Privacy
Our service is intended for users 17 years and older. We do not knowingly collect personal information from children under 17. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
International Users
VibraTool is available globally. Your data may be processed in different countries where our service providers operate, including the United States and European Union. We ensure adequate protection for your data regardless of where it is processed.
GDPR Compliance (EU Users)
If you are in the European Union, you have additional rights under GDPR:
- Right to access your personal data
- Right to correct inaccurate data
- Right to delete your data
- Right to data portability
- Right to object to data processing
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on this page
- Update the "Last updated" date
- Notify you through the app if changes are significant
- Provide 30 days notice for material changes